LAX Airport Lost and Found: Complete Guide for Retrieving Your Items

Losing an item during air travel is a common occurrence, especially at busy airports like Los Angeles International Airport. That’s the reason lost and found counters are established; they help passengers reclaim their missing items. Through these offices, travelers can easily report their lost items and can seek assistance. It can take a certain time to find those items, but at last, many fliers have gotten their belongings back, whether it’s a phone at security or a bag at any terminal. The LAX Lost and Found office is managed by the Airport police division. 

Location and Contact Information of Lost and Found at LAX

The LAX Lost and Found is situated at the airport to help passengers quickly. Travelers can directly go there and report their lost belongings with the location or area where it was lost. The office is open weekdays, closed on weekends, and on holidays. The exact information about the office is mentioned below:

NOTE: Items that are lost either on the plane or the airline’s check-in counters must be reported directly to the airline’s lost and found counter, as they can help in getting back travelers’ items quickly.

Types of Items handled by the lost and found office during an Air travel journey

Every week, the lost and found office receives thousands of items that contain various types of things. Some are handled at the office, which are not dangerous. Common lost items are:

• Mobile phones and Laptops
• Passports and IDs
• Luggage and bags
• Electronic materials
• Jwelery
• Glasses and keys
• Wallets 

Items that are not accepted by the office:

• Medications
• Hazardous items
• Food and fragile goods
• Items lost on shuttle buses

Generally, the items are kept for 90 days at the office for claiming. If nobody claims it, then items are either disposed of or auctioned. Passengers are requested to pick up their belongings within the given time period.

How to Report a Lost Item? 

It is important to know the procedure for reporting a lost item, whether through an office or doing it online. It can help in quickly solving problems and getting back lost items. A flyer must report as soon as he/she realise that the item is lost.

1. Reporting through the LAX Lost and Found Office

Passengers are required to visit the LAX lost and found office during working hours and tell the officers about the lost item. Provide them with accurate details like:

• Full Name
• Flight Number
• Date of Travel
• Seat Number
• Area in which it was lost
• Specific and Exact dimensions of that thing, such as color, brand, size, or any other feature.

Submit all the details, and it is also beneficial to submit a scanned copy of any IDs. Further, if the item is found, the office will contact the traveler soon.

2. Reporting the LAX official Portal for Lost and Found

Submitting an online form is quite convenient, but it can take the same time to find the object. The form is available on the LAX Lost and Found website. The step-by-step procedure is mentioned below to guide passengers.

Step 1. Visit the portal

Travelers are required to visit flylax.com/lost-and-found and locate the online registration form.

Step 2. Fill the form

To register the report, fliers are required to fill all the details asked in the form. These details may include:

• Description of the item (brand, color, size)
• Date of travel
• Location where it was left
• Contact information

Step 3. Submit the form

After filling all the details, submit the form. The owner will get a confirmation mail and reference number for tracking the status of complaint.

Step 4. Wait for the response

Once the item is found, the LAX Lost and found office team will contact the owner via phone or email. 

Pro Tip: Traveler must keep a close on his/her calls and emails. The chances of getting the belonging back increases when the owner has explained the item very precisely be it some scratches or stickers as it makes the identification easy.

Claiming Found Item at LAX Airport

1. Verfication Process

When the item is located, the next step is claiming it. Passenger is required to go through a simple procedure of verification in which the officer will ask some questions and some documemts are to be presented.

• A government-issued photo ID.
• Claim reference number.
• A description that matches the found item.

If the owner cannot come to pickup the item in-person, then LAX parcel it but it’s on owner’s expense. 

2. Shipping Option

LAX offers shipping option to those travelers who can’t come to pickup their item.

• Shipping expenses are owner’s responsibility.
• Items are securely packed and shipped after confirmation.
• Tracking shipment option is usually provided.

Unclaimed items are discarded after 90 days. So passengers are advised to collect their items as soon as possible.

TSA Lost and Found LAX

When any item is left at security checkpoint, it is handled by a different lost and found department which is operated by Transportation Security Administration (TSA). LAX Airport and police department are not involved in this. The other details about TSA Lost and Found LAX are:

• Location: In the TSA Office near the security screening area.
• Phone: (310) 242-9073
• Online Form: tsa.gov/contact/lost-and-found 

Some common held items are: 

1. Belts, shoes, jackets.
2. Electronics removed during checking.
3. IDs and wallets.

Travelers must contact the TSA office soonest as their storage policy is different from LAX. They might not store for a longer period of time.

Tips for Travelers to keep in mind

1. Prevent loss of items: Travelers must keep a check on their belongings always, preventing it from losing. 
2. Take immediate action: If the item is lost, flyer must rush immediately towards the office to register complaint. But before he should check his surroundings looking for it.
3. Accurate Details: Only provide the accurate and true details about the item while filling the form or telling to the officer.
4. Keep track on status: Once the report has been filled, he/she must keep a close eye on their mails and phones as officers will contact them if their item is located.

Conclusion

Losing a precious item during travel can be stressful and the recovery is also not guaranteed. But if passenger provides true and specific details about it then the chances of getting it back increases whether it was lost in a terminal, checkpoint, or even restroom. Just remember to report as soon as possible at LAX Lost and Found office, provide authentic information, use of correct channels, and keeping the reference number safe. 

FAQs (Frequently Asked Questions)